Frequently Asked Questions

Everything you need to know about your Brandon Lake experience.

What is the standard shipping timeframe?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

How can I return or exchange an item?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online return portal to generate a prepaid shipping label.

Are your garments true to size?

Yes, our collections are designed to fit true to size. For specific measurements, please refer to the detailed size guide located on each product page.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

How do I care for my Brandon Lake apparel?

To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of each piece.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.